Will a Netduma be compatible with my ISP / connection type?

We are compatible with all Internet connection types as our router simply connects to your existing modem (or modem / router combo).

You will receive a quick-start guide with your router which explains how everything should be connected (and it’s very easy to do!)

If you do have any concerns about the router’s compatibility with your connection you can ask on our friendly community forum.

How do I access the router / do I need to install software onto my computer?

You can access the router’s interface by using any device with an internet browser, for example a laptop, a smartphone, PC, MAC or a tablet. It is also possible to use the internet browser on your console.

To access the interface, you type in the default address of the Netduma R1

We do advise the first time you first setup the Netduma you use a wired connection to a PC / MAC or laptop.

You do not need to install any programs onto your computer to access the router.

Does the router work with multiple consoles?

Yes. The Geo-filter can be applied to a maximum of four consoles simultaneously.

All other features have no such restrictions.

What do I get with my order?

Along with your router, you will also receive:

  • A Cat 6 Ethernet cable
  • A quick start guide
  • A power supply
  • A power converter for your country (if applicable)

Hardware and cables

How do I set up my Netduma router and quickly access it?

You can access your routers interface via any device that has a web browser. The default address is ‘’

See our Quickstart guide: You will also receive a printed quick start guide in the box.

Ideally, your Netduma router is plugged into your current modem or modem / router combo that your internet service provider (ISP) gave you.

The setup is therefore:

Wall – ISP modem / router – Netduma R1

With ALL devices connected to the Netduma R1.

If you have a router that you want / need to continue to use, then the best setup is:

Wall – ISP modem – Netduma R1 – secondary router

If every device is then connected to the Netduma R1 or the secondary router then you will be maximising its potential – which is great. We would recommend putting your secondary router in AP mode (access point) if it has it, you could then use this router exclusively for WiFi devices.

If you instead have the Netduma R1 setup like this:

Wall – ISP modem  – secondary router – Netduma R1

Then not every device will be connected to the Netduma R1 and you will not be maximising its congestion control features. We would not recommend this setup.

If you need any assistance in setting up your R1 please visit our support forums

Will this work with cable, DSL or my broadband?

Yes, it will. Just connect the router directly into your ISPs router or modem then connect all other devices to the netduma R1 and you will be all good to go.

How do I get an Open NAT?

  1. Put your secondary router into modem mode / bridge mode; if this is not possible then:
  2. Put the Netduma R1 into a DMZ on your secondary router; if this is not possible then:
  3. Remove all port forwarding rules on your secondary router and enable UPnP. Your Netduma R1 will automatically open ports to give you an open NAT