How to Fix High Ping and Packet Loss in PUBG (2025)

February 26, 2025

Sam Skinner

PUBG Battlegrounds is one of the original battle royale games that established the genre, and nearly a decade later, it still boasts a massive player base.

The tension ramps up as you reach the final circle, one wrong move can cost you the win. But nothing is more frustrating than losing a match because of lag, ping spikes, or packet loss. A poor connection can ruin a crucial gunfight, making your shots miss or delaying your inputs.

In this blog, we’ll walk you through how to fix connection issues in PUBG, ensuring you get the lowest possible ping, stable connection, and zero packet loss for a smoother gaming experience.

PUBG Server Status

If you're experiencing lag in PUBG despite normally having a stable connection, the first thing to check is the server status. When a game server becomes overloaded with players or encounters technical issues, it can negatively impact your connection quality, causing lag, high ping, or packet loss. We'll include some useful links to check the PUBG server status below:

Unfortunately, if the PUBG servers are facing problems or undergoing maintenance, there’s no direct fix. It’s up to the game developers to resolve the issue. However, knowing that the problem is on their end, not yours, can save you the frustration of troubleshooting your own setup unnecessarily.

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PUBG Network Settings

Before fixing your connection issues in PUBG Battlegrounds, it’s important to identify what’s causing the problem. PUBG has a built-in setting that helps you monitor your ping and packet loss in real time.

To enable it:

  1. Open the Settings menu.
  2. Navigate to Gameplay > Others.
  3. Enable Network Debug Statistics.

Once activated, this will display your real-time ping and packet loss percentage during matches. If you notice ping spikes, your connection may be unstable. If you're seeing packet loss, data isn't reaching the game servers properly. Knowing what’s wrong is the first step to fixing it.


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How to Fix Connection Issues in PUBG

Now that you can track your connection stats, let’s go over how to fix lag, high ping, and packet loss in PUBG Battlegrounds. Some solutions are as simple as tweaking in-game settings or adjusting your network setup, while others require more advanced fixes.

For the most stubborn connection issues, we’ll be using the Netduma R3 Gaming Router. The R3’s powerful features can completely eliminate lag, reduce ping, and fix packet loss in PUBG by optimizing your network for the best possible connection.

In this guide, we’ll walk you through every method to ensure your gameplay stays smooth and competitive.

How to Fix High Ping in PUBG

Playing PUBG with high ping puts you at a serious disadvantage. The higher your ping, the more delay you’ll experience in movement, aiming, and shooting, which can be the difference between winning or losing a gunfight.

High ping is mostly caused by the distance between you and the game server. Your PC or console constantly sends and receives data packets from the PUBG servers. The further away the server is, the longer it takes for this data to travel, increasing your latency (ping).

By this logic, the best way to reduce ping is to ensure you’re connecting to the closest possible PUBG servers. However, default matchmaking doesn’t always pick the best server for you, but that’s where the Netduma R3 comes in.


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How the Netduma R3 Fixes High Ping in PUBG

The Netduma R3 Gaming Router gives you complete control over your connection using its Geo-Filter feature. Instead of letting PUBG’s matchmaking system randomly assign you a server, the Geo-Filter allows you to force connections to the lowest-ping servers.

Here’s how to set it up:

  1. Connect your gaming device to the Netduma R3.
  2. Open the DumaOS dashboard and add your device to the Geo-Filter.
  3. Set a customizable filter radius around your location to block distant servers.
  4. With Geo-Filter enabled, you’ll only connect to PUBG servers within your filter, ensuring a consistently low ping in every match.

If you want to see Geo-Filter in action, check out our ultimate Geo-Filter guide video:

Another powerful tool in the Netduma R3 is Ping Heatmap, which visualizes the ping to every PUBG server worldwide. This lets you see exactly which servers offer the best connection quality before even starting a match.

By using Ping Heatmap and Geo-Filter together, you can fine-tune your settings for the lowest possible ping in PUBG.

How to Stabilise Your Connection in PUBG

If you're missing shots that should have hit, an unstable connection could be to blame. This can be caused by ping spikes (which we’ll cover in the next section) or jitter, a constant fluctuation in your ping that makes it harder for your game to stay synchronized with the server.

Jitter or an unstable ping can lead to lag compensation issues, delayed hit registration, and unpredictable gameplay. Even if your average ping seems low, excessive jitter can make your gunfights feel inconsistent and unresponsive.

To check if you’re experiencing jitter, enable Network Debug Statistics in PUBG’s settings. If your ping fluctuates frequently, jitter is likely affecting your performance.

One of the simplest ways to reduce jitter is to switch from Wi-Fi to a wired Ethernet connection. An ethernet cable is always better for gaming because it provides a more stable and reliable connection, reducing sudden spikes and fluctuations.

While this will improve your connection overall, it may not completely eliminate jitter—which is where the Netduma R3 comes in.

How the Netduma R3 Eliminates Jitter

The Netduma R3 Gaming Router removes jitter with its Steady Ping feature. It works by adding an artificial buffer that smooths out fluctuations, resulting in an almost perfectly stable ping for ultra-consistent gameplay.

How to Enable Steady Ping in DumaOS:

  1. Add your gaming device to the Geo-Filter in DumaOS.
  2. Enable Steady Ping to automatically stabilize your connection.
  3. For fine-tuned adjustments, try ‘Expert Mode’ to customize settings to your preference.

With Steady Ping enabled, your gameplay will feel smoother, more responsive, and free from random connection inconsistencies.


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How to Get the Best Connection in PUBG

Now that you've lowered your ping and stabilized your connection, the final step is to optimize your network to prevent congestion and packet loss.

If you game on a busy network, you've likely experienced ping spikes or packet loss caused by other devices using up bandwidth. Streaming 4K videos, large file downloads, or multiple users online at once can overwhelm your connection, making PUBG laggy and unresponsive.

This happens because every application requires a certain amount of bandwidth to run smoothly. While gaming uses very little bandwidth, applications like streaming and downloading will consume as much as possible.

When your network becomes overloaded, gaming data packets get stuck in a queue, delaying the information being sent and received. As a result, you’ll experience ping spikes, lag, and packet loss, making your PUBG gameplay inconsistent.

A common misconception is that you need higher internet speeds to improve gaming performance. However, gaming doesn’t require much bandwidth at all—it needs a fast and consistent transfer of small data packets.

The real issue isn’t speed, but how your bandwidth is managed when multiple applications compete for resources. That’s where the Netduma R3 Gaming Router comes in.


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Optimise Your Connection With the Netduma R3

The Netduma R3 features the world’s most advanced QoS (Quality of Service) settings, designed to eliminate congestion and packet loss, even on the busiest networks.

With SmartBOOST, the R3 automatically distributes bandwidth across your network, ensuring that gaming traffic is prioritized over other activities. This means PUBG will always run smoothly, even when others in your household are streaming or downloading.

How to set up SmartBOOST in DumaOS:

  1. Run a Speed Test on your R3 to measure your internet speeds.
  2. Run Ping Optimiser to apply the best QoS settings for your network.
  3. Add ‘Gaming’ as a priority in SmartBOOST.
  4. Move ‘Gaming’ to the top priority slot to ensure PUBG gets the most stable connection.

Check out our live demo video to see SmartBOOST optimise a busy network in real time.